Frequently Asked Questions
Where do we source our ingredients?
We source our ingredients from trusted suppliers around the world, ensuring the highest quality and authenticity in every product.
Do our products contain eggs?
Our products do not contain eggs.
Are our products Halal?
Yes, Darul Uloom Trinidad & Tobago has certified that all our products are halal, except for our Rum and Raisin ice cream.
Where can our products be found?
Our products are available in supermarkets and food retail outlets throughout Trinidad and Tobago. We also export ice cream and frozen novelties to Antigua and Barbuda, Aruba, Bahamas, Barbados, Cayman Islands, Curaçao, Dominica, Grenada, Guyana, Jamaica, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines.
Where do we manufacture our ice cream?
Our ice cream is manufactured at Lot 6, e TecK Diamond Vale Business Park, Diamond Vale, Diego Martin, Trinidad and Tobago W.I.
Can our ice cream products be purchased wholesale?
Yes. For more information please contact our sales office at 675-7628 ext. 1001 and one of our friendly sales staff will be happy to assist you.
How to open Creamery Novelties ice cream tubs?
What are our food safety standards?
We are committed to food safety by adhering to international standards such as HACCP (Hazard Analysis and Critical Control Points) and consistently conforming to GMPs (Good Manufacturing Practices).
HACCP is a preventive system designed to ensure the safe production of food products. Its principles are used as a tool to assess physical, chemical, and biological hazards, and to establish control systems rather than relying on product testing. It focuses on preventing, reducing, and eliminating food hazards, thereby ensuring food safety.
GMP is a system that ensures products are consistently produced and controlled according to quality standards.